Lifetime Return & Refund Policy – Caveman Organics Pakistan

 

🛡️ Lifetime Return, Refund & Exchange Policy

Built on Quality – Protected by Principles

At Caveman Organics Pvt Ltd, we proudly stand behind every product we sell. Our items are made using 100% natural, herbal ingredients—free from chemicals, preservatives, and synthetic additives. Because of this, we offer our customers something very rare in the industry:

✅ A Lifetime Return, Refund & Exchange Guarantee

But with this confidence comes the need to protect our business from misuse, fraud, and unethical practices. Below is our strict but fair policy that ensures our real customers are always supported, and Caveman Organics is always protected.

✅ What We Offer

  • Lifetime Validity
    You may request a return, refund, or exchange at any time after your purchase.

  • Full Product Price Refund
    If your request is approved, we’ll refund 100% of the product price (excluding courier/shipping charges).

  • No Hesitation for Genuine Claims
    If your concern is real and your request is valid, we will never delay your refund or return. We stand by our quality.

🔒 Return & Refund Eligibility – Conditions

To maintain fairness and prevent misuse, the following conditions apply:

1. Proof of Purchase is Mandatory
You must provide a valid Order ID or invoice for any return, refund, or exchange.

2. Customer must pay Return Shipping

  • You are responsible for return shipping charges.

  • A valid tracking number and delivery proof is required.

  • Parcels without tracking or proof of delivery will not be accepted.

3. Product Inspection

  • Returned items must be in their original and unopened condition.

  • Products found to be used, damaged, spoiled, or substituted will be rejected.

4. Verification Before Approval
We may ask for:

  • Photo or video evidence

  • Product batch number

  • Detailed explanation of the issue

5. Anti-Fraud Measures
If a customer is found:

  • Making repetitive, baseless claims

  • Submitting forged information

  • Returning altered or counterfeit products

They will be:

  • Permanently blacklisted, and

  • May face legal action under Pakistani anti-fraud laws.

❗ Important Disclaimer – Natural Products & Results

Our products are made with pure natural ingredients. We do not use steroids, chemical agents, or artificial enhancers. Because of this:

⚠️ Results may vary from person to person depending on individual health, diet, lifestyle, and consistency of use.

Refunds will not be approved for:

  • “It didn’t work for me”

  • “No instant results”

  • “Taste, colour, or texture was different”

We believe in honest wellness, not fake guarantees.

🚫 Non-Returnable Items (Even Under Lifetime Guarantee)

For hygiene, safety, and religious reasons, the following products are non-returnable:

  • Abe Zam Zam

  • Dates (Ajwa, Mabroom, etc.)

  • Opened food items or supplements

  • Used skincare or herbal treatments

  • Expired or visibly spoiled products

  • Custom bundles or discounted kits

⏱️ Refund Processing Time

Once your return is received and approved:

  • Refunds are processed within 7–14 business days

  • Refunds are issued via the original payment method or bank transfer

📦 How to Initiate a Return or Exchange

Don't hesitate to get in touch with our Customer Support Team:

📧 Email: support@cavemanorganics.com.pk
📲 WhatsApp: 0300-1070510

Provide:

  • Your Full Name & Order ID

  • Reason for return

  • Photos or video (if requested)

Our team will guide you through the rest of the process.

🇵🇰 Our Commitment to Pakistan, Our Principles, and You

At Caveman Organics Pvt Ltd, we are more than a business — we are a faith-driven, mission-based company proudly rooted in Pakistan.

We are committed to:

  • Uplifting health through natural, halal, and honest products

  • Operating with complete integrity and customer transparency

  • Upholding the Sunnah and Islamic values in every business dealing

We are proud to be the first company in Pakistan to offer a Lifetime Refund & Exchange Policy — backed by trust, not marketing tricks.

🕌 Our Business is Based on Islamic Principles

We strongly believe that barakah (blessing) comes from truth, honesty, and justice in business.

Prophet Muhammad ﷺ said:
"The honest and trustworthy merchant will be with the Prophets, the truthful, and the martyrs."
(Tirmidhi – Hadith 1209)

The Qur'an says:
"Give full measure and weight in justice and do not make people deficient in their things."
(Surah Hud – 11:85)

At Caveman Organics, we strive to be among those businesses that are not just successful in this world, but also rewarded in the hereafter. Every policy we make, every product we create, and every customer we serve is handled with amanah (trust) and ihsan (excellence).

We don’t just claim to be different — we prove it through our ethics, transparency, and service.

Thank you for choosing a company that values your trust, your health, and our faith.

Caveman Organics Pvt Ltd
Pure. Honest. Pakistani. Faithful.