Shipping & Payment Policy
At Caveman Organics (Pvt.) Ltd., we aim to provide a simple, transparent, and reliable shopping experience across Pakistan.
Shipping Charges
Orders below Rs. 3,500:
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Pay in Advance: Delivery only Rs. 60 — save Rs. 190
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Cash on Delivery (COD): Standard delivery charge Rs. 250
Orders of Rs. 3,500 or more:
Enjoy FREE delivery across Pakistan.
The applicable delivery charge will be shown at checkout before you place your order.
Payment Options
We accept:
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Cash on Delivery (COD) — Pay when your order arrives.
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Bank Transfer / Advance Payment — Pay in advance and, on eligible orders below Rs. 3,500, get delivery for only Rs. 60 instead of Rs. 250.
Bank transfer details and payment instructions are provided at checkout. Advance-payment orders are processed after payment verification.
Delivery Time
Orders are usually delivered within 3–6 working days after order confirmation or payment verification.
Delivery may occasionally be delayed due to courier operations, weather, public holidays, or remote locations.
High-Value & Special Delivery Orders
For orders above Rs. 10,000, we may require a 10% advance payment before dispatch. This amount is adjusted against the total order value.
For areas serviceable only through Pakistan Post or special delivery services, additional charges or partial advance payment may apply. Our team will inform you before dispatch.
Order Verification & Failed Deliveries
Please provide your correct name, active phone number, and complete delivery address.
Our team may contact you to verify an order when necessary.
If a previous order was refused, repeatedly undelivered, or returned due to incorrect information or customer unavailability, we may require a partial advance payment before processing a future order.
Need Help?
For any questions about your order, payment, or delivery, please contact the Caveman Organics customer support team through the contact options available on our website.
